Legal information
Privacy Policy
Frankie Physique Coaching respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected, why it is used, how it is protected and the rights available to you.
Last updated:
frankiephysiquecoaching@gmail.com1. Who We Are
Frankie Physique Coaching is the trading name of Francesco Faranna, a sole trader based in Northern Ireland.
Business address: Frankie Physique Coaching, County Antrim, Northern Ireland. Privacy questions and requests may be sent to frankiephysiquecoaching@gmail.com.
2. Information We May Collect
Information collected depends on how you use the website and whether you become a coaching client.
- Identity and contact information: name, email address, Instagram username, country or time zone and communication details.
- Application information: age range, training experience and frequency, goals, obstacles, previous approaches, preferred start timing, investment readiness and application responses.
- Client coaching information where applicable: body weight, measurements, progress photographs, training records, exercise videos, nutrition and adherence records, recovery, sleep, stress, steps, cardio, communications and check-ins.
- Limited health-related or exercise-readiness information relevant to injuries, restrictions or professional recommendations. Do not submit irrelevant or excessive medical information through the general application form.
- Technical information where collected: IP address, browser and device details, pages visited, referring source, cookie choices and website interactions.
- Where an external payment provider is later used, transaction status, billing references and limited payment information may be received. Full card details would generally be handled by that provider rather than this website.
3. How Information Is Collected
Information may be collected through the coaching application, onboarding and check-ins, email or coaching messages, exercise-video and progress submissions, website technologies where enabled, payment or scheduling providers where used, and social platforms when you contact the business there.
4. Why Information Is Used
Information is used only where relevant to operating the website and coaching service.
- Review applications and coaching suitability; respond to enquiries.
- Create and deliver training and nutrition coaching; monitor progress; assess submitted exercise videos.
- Provide weekly feedback and support throughout the week.
- Administer agreed payments or subscriptions and maintain business and financial records.
- Improve website performance, prevent misuse and spam, meet legal obligations and establish, exercise or defend legal claims.
5. Lawful Bases
The lawful basis depends on the purpose. Steps before a contract may support application review and pre-coaching discussions. Contract performance may support coaching delivery and client management. Legitimate interests may support ordinary business operation, security and records, balanced against individual rights. Legal obligation may apply to accounting, taxation and lawful requests. Consent is used where required for optional marketing, non-essential technologies and public use of client material.
Where health information is necessary, it will only be collected and used where an appropriate legal condition applies and where it is relevant to coaching suitability or safe participation.
6. Health Information
Coaching may involve health and related information that clients voluntarily provide. This may include relevant medical history; injuries and surgeries; medications and medical conditions; pregnancy status; PAR-Q and health-screening responses; training and nutrition history; body measurements and body weight; progress photographs and exercise videos; sleep, stress, fatigue and recovery information; training performance and lifestyle information; and other information relevant to designing and monitoring the coaching programme.
This information is used to assess whether coaching is appropriate, identify health and safety considerations, personalise training and nutrition programmes, monitor progress, adjust the coaching plan, reduce injury risk, provide ongoing support and deliver the agreed coaching service.
Health information is primarily accessible only to Francesco Faranna through Frankie Physique Coaching. Limited information may be processed by service providers where necessary to deliver the service.
Health information is not sold to advertisers or data brokers, shared with unrelated businesses for commercial purposes, published without explicit permission, or used for solely automated decisions producing legal or similarly significant effects.
- Health information will be shared only where necessary to provide the coaching service.
- It may be shared where required by law.
- It may be shared where necessary to protect someone’s vital interests or legal rights.
- It may be shared where the client has given explicit consent.
8. International Transfers
Some service providers may process information outside the United Kingdom. Where required, appropriate safeguards may be used, such as UK adequacy regulations, contractual protections, the UK International Data Transfer Agreement or the UK Addendum to approved standard contractual clauses. The safeguards used depend on the provider, destination and processing arrangement.
9. How Long Information Is Kept
Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, safeguarding, dispute-resolution and business-record requirements.
The retention schedule below applies unless a longer period is required by law, needed to establish, exercise or defend legal claims, or a shorter period is appropriate in the circumstances.
- Coaching enquiries: Deleted after 12 months.
- Active-client information: Retained while coaching continues.
- Former-client training programmes, progress photographs and check-ins: Retained for 3 years after coaching ends.
- Financial records, invoices and payment information: Retained for the longer period required by applicable tax and accounting obligations.
- Marketing consent: Retained until withdrawn.
- Cookie preferences: Retained for 12 months.
10. Data Security
Reasonable technical and organisational safeguards are used, including appropriate access controls, service-provider selection, backups and system maintenance. Access should be limited to those who need it. No internet transmission or storage system can be guaranteed completely secure.
11. Client Photographs, Videos and Testimonials
Progress photographs and exercise videos are used for coaching delivery and are not published merely because they were submitted. Separate permission should be obtained before identifiable client material is used publicly. Future marketing permission may be withdrawn, although lawful use already completed may not always be reversible. Anonymisation should be used where appropriate.
12. Marketing Communications
Marketing is sent only where legally permitted. Consent may be withdrawn at any time by email. Ordinary service communications may still be sent where required to deliver coaching. The website does not currently claim to operate a newsletter.
14. Individual Rights
Depending on the circumstances and lawful basis, rights may include access, correction, erasure, restriction, objection, portability, withdrawal of consent and rights relating to automated decisions. Legal retention duties may sometimes limit a request. Send requests to frankiephysiquecoaching@gmail.com.
15. Complaints
Please send privacy concerns first to frankiephysiquecoaching@gmail.com. You may also raise concerns with the UK Information Commissioner’s Office at https://ico.org.uk/. No outdated postal address or telephone number is reproduced here.
16. Children
The website and online coaching service are not intended to collect applications directly from children without appropriate arrangements and consent. Applicants should be at least 18 unless a separate, suitable process involving a parent or guardian has been agreed.
17. Automated Decision-Making
Coaching applications are not accepted or rejected solely by automated decision-making. Applications are reviewed personally.
18. Changes to This Policy
This policy may be updated when practices, services or legal requirements change. The latest revision date appears at the top of the page.
Service Providers
These services support website and coaching operations. Where a provider processes information outside the UK, appropriate safeguards may be used as described in the International Transfers section.
| Provider and privacy information | Purpose | Personal information processed | Outside-UK transfers |
|---|---|---|---|
| React Hook Form official project website (opens in a new tab)Official project website; no separate provider privacy policy identified | Client-side handling and validation of website forms | Information entered into a form while it is handled in the visitor’s browser | No independent transfer by the library itself; it runs locally in the browser |
| Stripe privacy policy (opens in a new tab) | Payments, recurring subscriptions, billing and payment-fraud prevention | Identity, contact, billing, payment, transaction and subscription information | Yes — information may be processed outside the UK; appropriate safeguards may include adequacy arrangements, contractual clauses and the UK Addendum where applicable |
| Google Analytics privacy policy (opens in a new tab) | Website analytics and understanding how visitors use the website, where enabled after consent | Online identifiers, IP and device information, pages viewed, referral source and interaction data | Yes — information may be processed outside the UK; appropriate safeguards may be used where required |
| Vercel Analytics privacy policy (opens in a new tab) | Website analytics and performance measurement, where enabled after consent | Page, device, browser, referrer, approximate location and performance information | Yes — information may be processed outside the UK; appropriate safeguards may be used where required |
| Gmail privacy policy (opens in a new tab) | Email communications with applicants and clients | Name, email address, message content and attachments | Yes — information may be processed outside the UK; appropriate safeguards may be used where required |
| Google Sheets privacy policy (opens in a new tab) | Client and business database records | Application, contact, coaching, progress, administration and consent records | Yes — information may be processed outside the UK; appropriate safeguards may be used where required |
| Vercel privacy policy (opens in a new tab) | Website hosting, delivery, security and operational logs | IP address, browser and device information, request and security-log data | Yes — information may be processed outside the UK; appropriate safeguards may be used where required |
| Google Drive privacy policy (opens in a new tab) | Storage of client files and business records | Coaching documents, progress photographs, exercise videos, check-ins and related records | Yes — information may be processed outside the UK; appropriate safeguards may be used where required |
| Cloudflare Turnstile privacy policy (opens in a new tab) | Spam, automated-submission and abuse prevention | IP address, browser and device signals, challenge results and website interaction information used to distinguish people from bots | Yes — information may be processed outside the UK; appropriate safeguards may be used where required |